New Job Request

Create a job request to get cloud expert help for guidance or custom solutions.

  2 minute read  

New Job Request walks you through posting work for a Cloud Expert — from choosing the type of help to describing the need, selecting expertise, defining a budget, and confirming the post.

How to access

  1. Open Expert Help → Requests (Service Hub)
  2. Click the New Job Request card
    Or open: /service-hub/job-request/create
  3. Use Back to Service Hub to return anytime

Step-by-step

1. Choose the type of help

On What type of help do you need? select:

OptionDescription
Ask the ExpertGet 1 hour of guidance or clarification from a Cloud Expert
Custom SolutionRequest a Cloud Expert to build a solution or solve a technical issue
War RoomComing soon — real-time help for critical incidents

2. Describe your need

Provide the request details (name, technical issue, and context about your situation) as prompted by the form.

3. Select expertise

Choose the expertise tags/skills that match the help you need.

4. Define budget

Set the budget you want to pay per hour for the expert (minimum and maximum as shown in the UI).

5–6. Submit and confirmation

After processing, the posted confirmation summarizes your job (budget range, description, selected expertise) and shows what’s next.

Track requests

Return to Service Hub to find the request under Your job requests (Requested / In review / Active / Completed). Open details to follow progress and related orders when available.